Question 1

What is the minimum order quantity for custom apparel?

Accepted Answer

1-piece MOQ starts production. PersonTees uses the same QC standards for both POD (1 piece) and bulk orders (10,000+ pieces). All 4 craft options (silkscreen, DTG, embroidery, UV) supported. Closet SaaS automatically assigns sizes per name from CSV upload.

Question 2

How long does custom apparel delivery take?

Accepted Answer

14-day delivery covers design confirmation, Pantone color lock, 4 craft partner matching, automatic size collection, synchronized production across 5 craft partners, Pre-Shipment QC, and global DDP shipping to 200 countries with duties included. Closet SaaS provides real-time tracking of every step.

Question 3

What is Pantone ΔE≤2 color lock?

Accepted Answer

ΔE≤2 is the industry gold standard for color calibration. Client provides Pantone code, PersonTees uses spectrophotometers to verify physical prints match brand color with delta ≤2. Every order ships with a certificate. All 5 craft partners equipped with spectrophotometers for consistent color across all 4 crafts.

Question 4

Which countries does PersonTees ship to?

Accepted Answer

DDP shipping to 200 countries with duties included. No customs paperwork for client. Covers USA, Canada, UK, EU 27 countries, Australia, Japan, Korea, Singapore, Middle East, Southeast Asia, South America, Africa. 8 global payment gateways supported: Stripe, PayPal, Alipay, WeChat Pay, FPS, PayMe.

Question 5

Does PersonTees offer closet order management?

Accepted Answer

Yes, Closet is PersonTees' proprietary SaaS order management platform. Multi-role login, Pantone color lock database, one-click reorder for repeat orders, automatic Pre-Shipment QC Report generation, customizable approval workflows. Replaces traditional supplier quote processes with monthly auto-management of merchandise inventory.

Question 6

How does PersonTees compare to print shops?

Accepted Answer

PersonTees is not a print shop. We are a Lucy AI-enhanced one-stop custom Tee and merch platform. Pantone ΔE≤2 color lock, 1-piece MOQ, 14-day delivery, Kwun Tong self-operated QC center, DDP shipping to 200 countries, Closet SaaS order management. All processes coordinated by 5 craft partners with Pre-Shipment QC Reports.

Question 7

Can PersonTees handle corporate uniform and event merch?

Accepted Answer

Yes, PersonTees specializes in B2B corporate uniform, event merch, restaurant uniform, sports uniform, streetwear, and corporate gifts. All orders use same QC standards with Pantone ΔE≤2 color lock, Pre-Shipment QC Report, automatic name-based size assignment, and Closet SaaS for inventory management across corporate verticals.

Question 8

What craft options are available for custom apparel?

Accepted Answer

PersonTees supports 4 craft options: silkscreen printing (best for bold graphics, high-volume runs), DTG digital printing (best for photorealistic designs, small-batch), embroidery (premium texture for corporate branding), UV printing (specialty surfaces). Pantone ΔE≤2 color lock available on all 4 crafts with Pre-Shipment QC certification.

Enterprise-grade
Common Questions
Complete Guide

5 categories ·
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1-piece MOQ

Pantone Color Lock

14-day delivery

Direct shipping worldwide from Hong Kong

24h Email · Real Person

From 1 piece to 10,000 pieces · One Partner

Enterprise-gradeCommon QuestionsComplete Guide

5 categories ·Where does your FAQ sit?