The 14-day delivery process, fully explained
Kwun Tong Factory · 14-Day Lead Time · 96.2% Delivered Within 14 Days

14-day delivery · 5 production stages broken down · transparent tracking at every stage

14-day lead time · 5 production stages broken down · PersonTees Kwun Tong in-house factory · from proposal submission to delivery in 200 countries · QR Code tracking throughout · 96.2% delivered within 14 days (2026 Q2 internal data).

Phase 1 Proposal Submission & Confirmation (1-2 days) · Contact us via WhatsApp (+852 5209 6722) or email · Provide Pantone color code + design file (AI / PSD / PDF) + quantity + lead time + delivery address · Lucy AI analyzes it instantly · Quote within 30 minutes · Account manager follows up in Cantonese · Order created in the Closet system Phase 2 Mockup + Sample (3-5 days) · Lucy AI composites the design file onto a T-shirt mockup · Generated in 5 minutes · 3 design variants · Customer confirms placement / size / color instantly · Sample digitization · Pantone ΔE monitoring · Free reprint if it does not match · Sample cost HK$80-200 / piece

Stage 3 Bulk Production (5-10 days) · 100 pieces Screen printing 3-5 days · 1000 pieces 5-7 days · 10000 pieces 21-25 days · PersonTees 5 Production Partners One-Stop Coordination · Screen printing / Direct-to-Garment digital printing / Heat transfer printing / Embroidery / 3D heat transfer · Pantone TCX Color Lock Certification · 5 Years of Consistent Quality · Stage 4 Pre-Shipment Quality Inspection (1 day) · Photo / Video Comparison · X-Rite Spectrophotometer ΔE Measurement · Customer Confirmation via WhatsApp · Free Reprinting If Not Right · 98.5% Pass Rate · Stage 5 Delivery (1-3 days locally / 14-21 days DDP to 200 countries) · Kwun Tong Factory Pickup HK$0 · SF Express Cash on Delivery HK$30 onwards · SF Express Station Pickup HK$15 onwards · DDP to 200 countries HK$45-80 / piece · 0 Additional Fees on Receipt.

• Stage 1 Proposal submission · 1-2 days · Quote within 30 minutes
• Stage 2 mock-up + sample · 3-5 days · Pantone ΔE monitoring
• Stage 3 Mass Production · 5-10 days · 5 Production Partners
• Stage 4 Pre-Shipment Quality Inspection · 1 Day · Photo / Video Comparison
• Stage 5 Delivery · 1-21 days · Kwun Tong pickup / DDP to 200 countries

14-day delivery · how to speed it up · 5 methods · rush options at a glance

14-day delivery · where you can speed things up · 5 methods · rush options · Standard 14 days / Fast 10 days / Express 7 days / Urgent 5 days · PersonTees fully transparent throughout · account manager follow-up in Cantonese.

Speeding Up Option 1 Submit the proposal 24 hours in advance · Pantone color references + design file ready · Account manager pre-books 5 production partners · Especially effective during the peak season (9-11 months) Speeding Up Option 2 Choose the PersonTees POD system · 5-day lead time · From 1 piece · For sample orders of 1-50 pieces · DTG direct-to-garment printing · Full-color gradient, photo quality · HK$158 / piece Speeding Up Option 3 Choose the rush service option for a 7-day lead time (additional 20% rush fee) · For orders of 100 pieces or more · PersonTees’ 5 production partners work overtime simultaneously · Quality pass rate maintained at 98%+ Speeding Up Option 4 Arrange collection from the PersonTees Kwun Tong workshop (HK$0 · 10 minutes by car) · Avoid SF Express delivery delays Speeding Up Option 5 Use the Closet one-click Re-order function · Reorder the same style in the same color within 5 years at no cost · No need for color matching again · No need to sample again

4 rush service levels · ① Standard 14 days (HK$0 rush fee · 96.2% delivery rate) · ② Expedited 10 days (HK$8 / piece rush fee · 98% delivery rate) · ③ Rush 7 days (HK$15 / piece rush fee · 99% delivery rate) · ④ Express 5 days (HK$25 / piece rush fee · DTG POD only · 100% delivery rate). Rush services are suitable for · event merchandise · KOL limited editions · startup market testing · monthly customer gift packs · rush fees available on monthly / quarterly billing · suitable for listed companies / financial institutions · PersonTees customer managers recommend the best rush option in Cantonese.

• Submit proposal 24 hours in advance · Pantone color code + design file ready
• Choose the PersonTees POD system · 5-day lead time · from 1 piece · HK$158
• 7-day rush option · 20% extra rush fee · 99% delivery rate
• Pick up at our Kwun Tong in-house factory · HKD 0 · 10 minutes by car
• Closet one-click re-order · Repeat orders within 5 years in the same style and color at zero cost

14-Day Delivery · Top 4 Causes of Delays · How Customers Can Prevent Them · 5 Tips You Must Know

Why 14-day delivery runs late · Client-side prevention · Submit brief 24–72 hours in advance · Pantone code + design file ready · Confirm sample on time · Avoid peak season · Book orders 14 days ahead.

4 reasons for delays · ① Customer design file confirmation delays (35% of orders) · Pantone codes not yet received · Design file revisions · Customers read our WhatsApp messages but do not reply · ② Sample reprints (20% of orders) · Customer dissatisfaction · Design changes · Pantone color difference exceeds the ΔE ≤ 2 standard · ③ Bulk production queues (25% of orders) · Peak season (9-11 months) · 30 days before Christmas / New Year / Valentine’s Day · Sharp increase in orders · Queues across 5 production partners · ④ SF Express delivery delays (20% of orders) · Outlying islands (Lamma / Cheung Chau / Peng Chau) · Severe weather (No. 8 signal / black rainstorm) · Incorrect customer address · Customer unavailable to sign for the delivery.

5 ways customers can avoid delays · First, submit the proposal 24-72 hours in advance · have the Pantone colour reference and design file ready · the customer manager pre-orders with 5 production partners in Cantonese · Second, confirm the sample promptly · confirm via WhatsApp / email within 24 hours of receiving the sample · Third, avoid the peak season · place orders 14 days in advance · avoid the September-November peak season · Fourth, choose the PersonTees POD system · 5-day lead time · from 1 piece · unaffected by the peak season · Fifth, pick up from the PersonTees Kwun Tong factory (free · 10 minutes away) · avoid SF Express delivery delays · ideal for customers in Hong Kong Island / Kowloon / New Territories.

• Reason 1: Design file confirmation delay (35%) · Pantone color code not ready
• Reason 2: Sample Reprint (20%) · Pantone Color Difference Exceeds ΔE ≤ 2
• Reason 3 Bulk production queue (25%) · Peak season Sep-Nov
• Reason 4: SF Express delivery delay (20%) · Outlying islands / severe weather
• 5 preventive measures · 24-72 hours in advance · timely sample confirmation · avoid peak season

14-day delivery · 4 rush tiers · Standard 14 days / Rush 7 days / Express 5 days

14-day delivery · 4 rush levels · Standard 14 days · Fast 10 days · Rush 7 days · Express 5 days · Full transparency from PersonTees · Your account manager will recommend the best rush option in Cantonese.

Tier 1 Standard · 14 days · HK$0 rush fee · 96.2% delivery rate · For 100-1000 pieces · Screen printing / heat transfer printing / embroidery · Customer proposal submitted → simulation + sample (3-5 days) → bulk production (5-10 days) → pre-shipment quality inspection (1 day) → delivery (1-3 days locally / 14-21 days DDP to 200 countries). Tier 2 Express · 10 days · HK$8 / piece rush fee · 98% delivery rate · For 100-1000 pieces · Compressed production schedule · Simulation + sample (3 days) → bulk production (4-7 days) → pre-shipment quality inspection (1 day) → delivery (1-3 days / 14-21 days).

Level 3 Rush 7 days · HK$15 / piece rush fee · 99% on-time delivery · For 100-1000 pieces · Significantly compressed production time · Mockup + sample (2 days) → bulk production (3-5 days) → pre-shipment quality inspection (1 day) → delivery (1-3 days / 14-21 days). Level 4 Urgent 5 days · HK$25 / piece rush fee · Digital direct-to-garment POD only · 100% on-time delivery · For 1-50 pieces · Shortest production time · Mockup + sample (1 day) → bulk production (2-3 days) → pre-shipment quality inspection (1 day) → delivery (1-3 days / 14-21 days). Rush Options · Ideal For · Event Merchandise · KOL Limited Editions · Startup Market Testing · Monthly Corporate Gift Packs · Rush Fee · Monthly / quarterly terms negotiable · Suitable for listed companies / financial institutions.

• Standard 14 Days · HK$0 · 96.2% Delivery Rate · 100-1000 Pieces
• 10 days faster · HK$8 / piece · 98% · streamlined process
• Rush 7 days · HK$15 / pc · 99% · significantly compressed
• Rush 5 days · HK$25 / piece · 100% · DTG POD only
• Rush Fee · Monthly / Quarterly Settlement Negotiable · Listed Companies Eligible

14-day delivery · DDP vs FOB · Closet tracking · how clients can use it

14-day delivery · DDP vs FOB · PersonTees Closet B2B order management system · End-to-end QR Code tracking · Clients can view 5 stages in real time · Immediate reply on Cantonese WhatsApp (+852 5209 6722).

DDP (Delivered Duty Paid) · No additional charges when the customer receives the goods · PersonTees has already paid customs duties and clearance fees · Direct delivery to 200 countries · 14-21 days · Ideal for D2C brands / Dropship POD · HK$45-80 each · 2026 platform data · DDP orders account for 67% of cross-border business. FOB (Free On Board) · The customer pays customs duties and clearance fees · Suitable for bulk B2B orders · The customer has clearance capabilities · HK$15-30 each for shipping · Suitable for major B2B clients · 33% of orders · Customers are free to choose · PersonTees customer managers provide recommendations in Cantonese.

Closet Tracking · PersonTees Closet B2B Order Management System · Full QR Code Tracking · Customers can view 5 stages in real time · ① Proposal submission status · ② Mockup + sample progress (Pantone ΔE monitoring) · ③ Bulk production progress (screen printing / digital direct-to-garment / heat transfer printing / embroidery / 3D heat transfer) · ④ Pre-shipment quality inspection photos / videos · ⑤ SF Express / DDP delivery status + proof of delivery · Customers can check via WhatsApp · Customer managers reply in Cantonese within 1 hour · Fully transparent · No need to chase orders · Closet API · Shopify / WooCommerce / SAP / Oracle ERP connected in 5 minutes · Automated Dropship POD · Zero-cost reorder · Same style and color automatically applied to the Pantone color-locking formula within 5 years.

• DDP · 0 surcharge for customers · Direct shipping to 200 countries · HK$45-80 per piece · 67% of orders
• FOB · Customer pays customs duties · HK$15-30 / piece · Suitable for large B2B clients
• Closet tracking · real-time view across 5 stages · QR Code tracking
• Customer WhatsApp enquiries · Account manager replies within 1 hour
• Closet API · Shopify / WooCommerce connected in 5 minutes

From 1 piece to 10000 pieces · The same partner

From 1 piece to 10000 pieces · the same partner · you can start today · instant WhatsApp replies in Cantonese (+852 5209 6722) · a 5-minute conversation · Lucy AI quotes instantly.