Frequently Asked Questions — Custom Merchandise Hong Kong

Question 1

What is the minimum order quantity (MOQ) for custom T-shirts or corporate gifts in Hong Kong?

Accepted Answer

MOQ varies by product type. Apparel items (T-shirts, Polos, Hoodies, etc.) typically start from 20–30 pieces. Gift items (tumblers, notebooks, tote bags, etc.) start from 50–100 pieces. Some products support smaller quantities — please contact us to confirm the specific MOQ for your project. 服飾類一般由 20–30 件起，禮品類由 50–100 件起。部分產品可小量訂製，建議先查詢確認。

Question 2

I haven't decided what product to order yet. Can I still enquire for free?

Accepted Answer

Absolutely — this is actually our most common type of enquiry. Just share your intended purpose (e.g. Welcome Kit, event merchandise, festive gifts), approximate budget, quantity, and target audience. PERSON.TEES will recommend suitable products and combinations based on experience, at no charge. 完全可以。你只需提供大概用途、預算、數量及對象，我哋會免費建議合適的產品方向及組合。

Question 3

How long does it take to complete a custom merchandise order?

Accepted Answer

Standard custom orders take approximately 2–4 weeks depending on product type, quantity, and craftsmanship complexity. Ready-stock items with logo printing can be completed within 7–10 working days. For rush orders, please share your target date during enquiry so we can assess feasibility. 一般訂製約需 2–4 星期。部分現貨加印 logo 可於 7–10 個工作天內完成。如趕急，請於查詢時提供目標日期。

Question 4

What printing and branding methods are available?

Accepted Answer

PERSON.TEES offers multiple branding methods including: screen printing, direct-to-garment printing (DTG), heat transfer, embroidery, gold/silver hot stamping, and laser engraving. We recommend the most suitable method based on the product material, design complexity, and your budget. 提供絲網印刷、數碼直噴（DTG）、熱轉印、刺繡、燙金壓印、鐳射刻字等多種工藝。我哋會按產品物料及預算建議最適合的方式。

Question 5

Can I see a mockup or request a physical sample before placing a bulk order?

Accepted Answer

Yes. After confirming the proposal, we provide digital mockup previews for design and internal approval. Physical samples can be arranged for certain projects depending on product type, timeline, and cost — please share your project details so we can confirm. 確認方案後會提供電子 Mockup 預覽圖。部分項目亦可安排實物打樣，視乎產品類型及時間而定。

Question 6

I want premium, quality corporate gifts — not cheap-looking ones. Can you help?

Accepted Answer

This is exactly what PERSON.TEES specializes in. We recommend upgraded materials (e.g. 280gsm heavyweight cotton vs standard), premium branding methods (e.g. embroidery vs basic print), and thoughtful packaging (e.g. custom gift box vs poly bag) to elevate the perceived quality and align with your brand image. 這正是 PERSON.TEES 的核心定位。我哋會建議更合適的物料、工藝及包裝方式，令成品質感明顯提升。

Question 7

Do you deliver to offices within Hong Kong? What areas are covered?

Accepted Answer

Yes. Finished products undergo quality inspection and can be delivered to your office or any designated address within Hong Kong. Bulk orders can be split across multiple delivery locations. Shipping fees vary by quantity, volume, and destination — details are included in the quotation. 完成品可安排送貨到公司或香港境內指定地址。大批量訂單可分批送達不同地點。運費於報價時一併提供。

Question 8

Can you issue a company invoice? What payment methods do you accept?

Accepted Answer

Yes. All B2B orders come with a formal Invoice and Quotation for company accounting and internal approval. Payment methods include bank transfer, FPS, and cheque. Instalment arrangements are available for large orders. 所有 B2B 訂單均會提供正式 Invoice 及 Quotation。付款方式支援銀行轉帳、FPS 及支票，大額訂單可安排分期。