Get Your Orders Delivered with Speed and Reliability

Shipping Information: Fast and Reliable Delivery at PERSON.TEES

At PERSON.TEES, we understand the importance of efficient and reliable shipping services to ensure a seamless shopping experience for our valued customers.
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Free Shipping Promotion

Free Shipping for Orders over HKD400

OEnjoy free shipping to all Asian countries for orders over HKD400, while orders below HKD400 will incur a flat shipping fee starting from $30.

Shipping Information: PERSON.TEES Online Shop

Thank you for choosing PERSON.TEES! We strive to provide a seamless shipping experience for our customers. Here’s some important information regarding our shipping process:

In 2021-2022,  90% of our orders have been processed and shipped to the customer within 3-7 working days, starting from the order date.

  1. Manufacturing Process:
    At PERSON.TEES, we follows a “Print-On-Demand” manufacturing process to ensure each product’s uniqueness and high quality. This means the product is customized for you once an order is placed.
  2. Processing Time:
    Our average order processing time is typically 3-7 working days, starting from the order placement date. We take pride in efficiently processing and preparing your order for shipment.
  3. Shipping Methods:
    We offer various shipping methods to accommodate delivery preferences and locations. The available shipping options will be presented to you during the checkout process. Please choose the option that best suits your needs.
  4. Delivery Time:
    The estimated delivery time depends on the shipping method selected and the destination address. Once your order is shipped, you will receive a shipping confirmation email with tracking details. Please refer to the estimated delivery timeframe provided in the email to track the progress of your shipment.
  5. International Shipping:
    We offer international shipping to customers worldwide. However, delivery times may vary depending on the destination country and customs procedures. Additional customs duties, taxes, or fees may apply, and these charges are the recipient’s responsibility.
  6. Customer Support:
    If you have any questions or concerns about your shipment, please get in touch with our customer support team at [email protected]. We strive to respond to customer inquiries within 1-2 business days.

We are committed to delivering your personalized products promptly while maintaining the highest quality standards. Thank you for choosing PERSON.TEES is your preferred online shop!

Efficient Processing and Estimated Delivery Times for Your Orders

Order Processing Stages and Time Estimation

We want to provide you with an estimate of the time it takes for each stage of the order processing at PERSON.TEES

Order Confirmation (Within 24 Hours)

After placing your order, you will receive an order confirmation email. This typically occurs within 24 hours of order placement.

Order Processing & Production (3-7 Business days)

Our dedicated team thoroughly reviews, prepares, and conducts quality checks on your order, a process that typically takes 3-7 business days.

In the event that an artwork design you upload exhibits quality issues or if a product base is out of stock, we will promptly notify you within 48 hours via phone or email. We will discuss alternative options and work together to find a suitable resolution.

Packaging (Within 2 Hours)

Once the items in your order are ready, they are carefully packaged to ensure their protection during transit. This stage usually takes within 2 Hours

Shipment and Tracking (1-2 Business days)

We partner with reliable shipping services, primarily SF Express, to ensure your package's timely delivery. Once your order is shipped, you will receive a shipping confirmation email containing tracking details. Domestic shipments within Hong Kong, China, and Macau generally arrive within 1-2 business days, while international shipments may take 7-14 business days or longer, depending on the destination. Please note that these are estimated times and may vary due to factors such as peak seasons, holidays, and customs procedures.

Delivery

Your package is on its way to you! The delivery time depends on the shipping method and the destination address. Unforeseen circumstances, such as customs clearance procedures or weather conditions, may slightly affect the estimated delivery time.

Reliable Logistics Partner Ensuring Timely Delivery

Efficient Shipping with SF Express

Experience fast and reliable shipping with SF Express, our trusted logistics partner for delivering PERSON.TEES Merchandise. With SF Express’s efficient and extensive network, we guarantee that your orders will be handled with care and delivered promptly.

  • Extensive Network: Reach customers worldwide with SF Express’s extensive global network.
  • Fast and Timely Delivery: Benefit from SF Express’s efficient logistics processes for prompt order delivery.
  • Advanced Tracking System: Stay updated on shipment status with SF Express’s real-time tracking system.
  • Reliable Customer Support: SF Express offers dedicated customer support for shipping inquiries.
Track Now!

SHIPPING INFORMATION

What are the shipping options available?

We offer various shipping options, including standard shipping, expedited shipping, and international shipping. The available options will be presented to you during the checkout process.

How long does it take to process and ship an order?

Our standard processing time is typically 3-7 Business Days, excluding weekends and public holidays. Please note that processing times may vary during peak seasons or promotional periods.

How long does shipping take?

Shipping times vary depending on the shipping method chosen and the destination address. Domestic shipments within Hong Kong, China, and Macau generally take 1-2 business days, while international shipments can take 7-14 business days or longer, depending on the destination.

Can I track my order?

Yes, we provide tracking information for all orders. Once your order is shipped, you will receive a shipping confirmation email with tracking details. You can use this information to monitor the progress of your shipment.

Are there any additional fees or customs duties for international orders?

Additional customs duties, taxes, or fees may apply to international orders. These charges are the responsibility of the recipient and may vary based on the destination country’s regulations. Please be aware of your country’s customs policies and any potential additional charges.

What if my package is lost or damaged during shipping?

If your package is lost or damaged during shipping, please reach out to our customer support team. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

Can I change the shipping address after placing an order?

If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you can select your country as the shipping destination to see if international shipping is available for your location.

A table of shipping time for your destination

We want to provide you with an estimate of the time it takes for each stage of the order processing at PERSON.TEES

Country

Production time

Shipping time

Hong Kong
3-7 business days
1-2 business days
China
Macau
Taiwan3-4 business days
Japan4-5 business days
Korea
Indonesia6-10 business days
Philippines
Malaysia
Singapore
Thailand
Vietnam